About Us

About Dudox

We have over 70 operational staff, more than 150 document scanners and other equipment such as copiers, large format scanners, book scanners, folding machines, workstations and servers to cater for our customer in business process outsourcing needs.

Our main strengths lie in our vast experience in the industry, fast response time, customer-oriented pricing and value-added services.

Provision of staff comes with backfill. This means that if the staff is on annual leave or on medical leave, another trained staff will stand in for the staff. All staff will go through proper on-boarding process before deploying to customer site.

Provision of equipment will come with standby equipment as well as warranty to ensure no disruption of service if the equipment is down.

 

Quality Over Quantity

Benefit of Outsourcing

1

Cost Saving

Completing the on going task or one off project faster by leveraging on our more experience staff, more productive equipment and best market practices and thus helping to have considerable cost saving as compared to doing in-house.
2

Competence

Project Manager with more than 20 years of digitization experience and operation staff of at least 2 years of experience.
3

Best Practices

With several hundreds of successful project completion and satisfied customers. We are equipped with the best practices of digitization across many industries and document types.
4

Efficiency

Our advantage lies on having subject matter expert as well as an experience team and highly productive equipment and technology to achieve high efficiency.
5

Reduce Expenses

Might not be cost effective to have a heavy initial investment on the equipment such as production scanner, workstations or high-end capturing solution to complete a digitization project that last only a few months or weeks.
6

Human Resource

Saving Human Resource department the hassle the hiring and screening process as well as managing the staff annual leave, medical leave and staff replacement if required.
7

Service Level of Agreement

We are committed in completing the task with the agreed quality and schedule which has an advantage over doing in-house as usually there is no SLA for in-house staff.
8

Automation

We provide free automation script for the project so as to reduce staff effort thereby reducing the cost as well as helping the team to reduce error rate.

We are experience in supporting the following document types

  • Medical Records

  • Case / Legal Files

  • Insurance

  • Employee Files

  • Logistic

  • Bank

  • Student Record

  • Architecture Drawings

We are a Business Process Outsourcing and Equipment Rental company addressing the following needs of our customer:

Business Process Outsourcing

Lack in experience and hard-working staff performing task such as scanning of documents, data entry, report generating, photocopying, printing, mailing, telemarketing and customer service.

Equipment Rental

Equipment rental such as document scanner, workstations, servers and production copier or printer.

Automation

Explore savings in Document Management on Cloud and Process Automation.

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